I can't use aMember after upgrade to WP 2.9.2

Discussion in 'Troubleshooting' started by biznetpro, Mar 16, 2010.

  1. biznetpro

    biznetpro New Member

    Joined:
    Oct 10, 2009
    Messages:
    21
    Maybe somebody here could help as the Support stopped answering my tickets. The Incremental Content doesn't work after I have upgraded WP to 2.9.2. The member can't read the protected articles as he/she gets an error:

    You must be a(n) Editor to view this content

    I have two groups of incremental content. Member is only allowed to read the first article in each group. All others are not accesible. Strangely there is no difference in the setup of each one of them.

    Any help would be appreciated.
  2. alexander

    alexander Administrator Staff Member

    Joined:
    Jan 8, 2003
    Messages:
    6,279
    Hmm I see only one active ticket from you that was updated hour ago. Please provide number of ticekts that were not answered
  3. biznetpro

    biznetpro New Member

    Joined:
    Oct 10, 2009
    Messages:
    21
    Alex, you know what I mean. Days pass and I have no info of what is the problem. I am loosing paying members as they can't access what they are paying for.
  4. erwinvdb

    erwinvdb aMember Pro Customer

    Joined:
    Aug 30, 2007
    Messages:
    264
    Ok, are we talking about Wordpress or Wordpress MU here?
    What plugin do you use for incremental content? Ken's amProtect, Lee's The Bridge or aMember's Incremental Content AND Wordpress/WPMU plugin?
  5. alexander

    alexander Administrator Staff Member

    Joined:
    Jan 8, 2003
    Messages:
    6,279
    Yes I know what you mean, but don't agree with your first message about "Support stopped answering my tickets" this is not so. Anyway, I will check your ticket now and will update in helpdesk.

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