Import with expire date of 2034 show us as "expired"

Discussion in 'Troubleshooting' started by karyng01, Feb 17, 2009.

  1. karyng01

    karyng01 aMember Pro Customer

    Joined:
    Jul 30, 2008
    Messages:
    71
    Hi,

    I've imported members into the database, and during the import I set the expiration date to 2034-12-31.

    However, when I view the new members, they show up as "expired" in the list. When I click on individual records, they show up as "active".

    Has anyone seen this problem, and is there a fix for it?

    Thanks!
    karyng01, Feb 17, 2009
    #1
  2. muse247

    muse247 New Member

    Joined:
    Oct 30, 2008
    Messages:
    1
    Imported members showing as expired

    Hello, I am having the same problem and I've tried anything. Have you made any progress? Thanks.
    muse247, Mar 20, 2009
    #2
  3. davidm1

    davidm1 aMember User & Partner

    Joined:
    May 16, 2006
    Messages:
    4,437
    I noticed that too- seems to be a bug, please send in a tech support ticket so it gets fixed. If in a rush, you can do a mass subscribe, in manage products, and add all the current members to the product again- this may fix it.

    David
    davidm1, Mar 20, 2009
    #3
  4. momentumoptions

    momentumoptions New Member

    Joined:
    Jul 3, 2009
    Messages:
    3
    Solution is to Rebuild Db

    Hi,

    I had this same issue upon import. But once I hit Rebuild Db, status went to active.
    momentumoptions, Sep 23, 2009
    #4

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