Importing Contacts

Discussion in 'Troubleshooting' started by megansullivan, Aug 20, 2008.

  1. megansullivan

    megansullivan New Member

    Joined:
    Aug 13, 2008
    Messages:
    2
    I'm trying to import my old database into Amember from a .csv file. Everytime I import, even though I've matched up the correct fields, the fields from the old database are put in the wrong fields in Amember user info.

    Any suggestions for fixing this?
  2. skippybosco

    skippybosco CGI-Central Partner Staff Member

    Joined:
    Aug 22, 2006
    Messages:
    2,526
    I've seen this in the past where there was an extra comma in the .csv file throwing it off.

    Try to import just one record out of the file. Double check the number of commas ensuring no extras. Once you get that going, duplicate the format across the rest of the file.

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