OK, houston we have a problem. Hope someone can point me in the right direction. We're trying to get this system integrated and have been having some issues with it. Personally, I'm finding these instructions below very difficult to follow: Now, we already have subscriptions running with membership that is currently lifetime membership. On the integration, we want to import the users current membership subscription permissions and just give them 30 years or whatever for lifetime. The difficulty is that we have 5 different product memberships giving our members permission to downloads. These 5 products on import will be lifetime to all imported users. All future users will purchase the product then have to renew yearly. The question of the day is, based on the instructions above, (tried)... I cannot seem to import the users to match their subscription levels. It's all out of whack. Can anyone provide a tutorial or walk through of how to import existing user subscriptions? Much appreciated!
You need to export each level separately if you have people in multiple areas then you will need something like I do for IP.Board conversions the documentation is all slanted towards IP.B but it should give you an idea. http://jlogica.com/apps/dox/kb:amember:kba006:start
Thank you! For some reason I'm not being notified of these updated posts. We actually managed to get everything over and maintain all the users same passwords. Not sure how they did it but it works. Thanks again for taking the time to respond.