I'm trying to import a database of member data from another system into amember. In addition to username, etc., I also have their CC data that I want amember to process both an initial payment on, and also a recurring payment. I've tried just importing it, but it doesn't seem to process any payments (though it does accept the member record). Anyone have experience importing credit card numbers and getting payments to start up? Thanks. Al
I had similar issues. You'll want to open a support ticket and have them take a look at your setup. Trust me, just do that now and save yourself several days of banging your head against the wall. The solution is probably very simple.
Thanks, Jack. Got a support ticket in with them. Were they able to help you get both the initial AND the recurring payments working for imported users? Al
yep! They are part of the same process. You just have to get them set up properly in a recurring payment plan with the right start date and all should work well. But things can be confusing at first, and it is best to get some help from the pros.