Importing Weirdness

Discussion in 'Troubleshooting' started by llang, Feb 16, 2011.

  1. llang

    llang New Member

    Joined:
    Feb 16, 2011
    Messages:
    2
    I have been attempting to import some subscribers as a test..

    Of the 9 subscribers, 7 import perfectly and 2 import incorrectly. After multiple attempts and editing these 2 records still will not import correctly. I figured there was a strange character so I deleted the records and re-created them. I have saved them to txt file as well.. and yet they continue to import incorrectly. The .csv file and .txt file show one record as:

    act701@sbcglobal.net,Temp,act701@sbcglobal.net,Andy,Traffanstedt,8822 Williams Drive,North Little Rock,AR,72120,United States,US/Canada Hard Copy,4,1/1/2010,12/30/2010

    After import the username is "act701@sbcglobal.net
    Password is "
    Email is Temp
    etc. everything is thrown off by a column and yet there appears to be no strange characters..

    Any ideas?
  2. alexander

    alexander Administrator Staff Member

    Joined:
    Jan 8, 2003
    Messages:
    6,279
    Can you contact us in helpdesk and attach exact file that you try to use?

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