Internet Explorer cannot signup new customers

Discussion in 'aMember Pro v.4' started by gregw, Jan 22, 2013.

  1. gregw

    gregw aMember Pro Customer

    Joined:
    Aug 22, 2006
    Messages:
    19
    My customers cannot signup or purchase products using Internet Explorer.

    Has anyone encountered the same problem?
    is there are fix for this?
  2. thehpmc

    thehpmc Member

    Joined:
    Aug 24, 2006
    Messages:
    901
    With respect it would be helpful if you gave a bit more information!!

    What happens/doesn't happen. New aMember installation or suddenly started. A web address so one could visit and see what might be going wrong, but a simple comment not working conveys nothing - sorry!
  3. gregw

    gregw aMember Pro Customer

    Joined:
    Aug 22, 2006
    Messages:
    19
    understood.

    url http://onlinetrading101.com/amember/signup/index/c/alerts

    i am using the latest version of amember 4

    this installation is about 8 months old but recently did the auto upgrade to newest

    customer enters his info, clicks NEXT and the page simply reloads.
    they should be taken to the PayPal page, but using IE it simply reloads the same page

    FYI, it works fine using Chrome
  4. alexander

    alexander Administrator Staff Member

    Joined:
    Jan 8, 2003
    Messages:
    6,279
    Well it seems I can't recreate this issue.
    I tried to signup using IE9 and IE8 modes (in my IE9 browser) both times I was redirected to paypal for payment.
    Have you tested this yourself? What browser version do you have?
  5. thehpmc

    thehpmc Member

    Joined:
    Aug 24, 2006
    Messages:
    901
    Signup form takes you to OnLine Trading 101 PayPal page in IE10 as well, no problem.
  6. gregw

    gregw aMember Pro Customer

    Joined:
    Aug 22, 2006
    Messages:
    19
    thanks for checking.
    There was an issue, Alex fixed it earlier, I had also sent in a support ticket

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