Kayako Integration

Discussion in 'Integration' started by sohantanna, Mar 30, 2011.

  1. sohantanna

    sohantanna New Member

    Joined:
    Feb 4, 2011
    Messages:
    17
    Does the kayako integration just allow people to login with their details or does it create an account for them in kayako during sign up?

    I've bought the plugin etc, but can't figure out how the integration works exactly.
  2. alexander

    alexander Administrator Staff Member

    Joined:
    Jan 8, 2003
    Messages:
    6,279
    It will create accounts in kayako.
  3. sohantanna

    sohantanna New Member

    Joined:
    Feb 4, 2011
    Messages:
    17
    Does it only create during sign up?

    How do I get users before the integration into kayako?
  4. alexander

    alexander Administrator Staff Member

    Joined:
    Jan 8, 2003
    Messages:
    6,279
    Accounts will be checked/created on each payment.
    To transfer all active users use aMember CP -> Rebuild DB.
  5. sohantanna

    sohantanna New Member

    Joined:
    Feb 4, 2011
    Messages:
    17
    In the manage product section it's saying ** No Access

    Edit: Got it fixed. Didn't realize kayako had the prefix 'sw'. Had to put dbuser_dbname.sw and it worked perfectly!

Share This Page