License Key Expiring - Need New One

Discussion in 'Troubleshooting' started by clicktrack, Jun 29, 2010.

  1. clicktrack

    clicktrack New Member

    Joined:
    Mar 16, 2010
    Messages:
    14
    I am getting this message.

    "Your aMember license key will expire within 20 days (07/20/2010). Please login into CGI-Central.NET members area, get your lifetime license (it is FREE) and paste it to "aMember CP -> Setup -> License""

    The link with that message leads to a dead page. When I go into the license section it shows a license for 7/20/2010. I have purchased full version of amember pro so I am not sure what to do to fix the issue.
  2. skippybosco

    skippybosco CGI-Central Partner Staff Member

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  3. alexander

    alexander Administrator Staff Member

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    Contact us in helpdesk and provide domain name of that license I will check why it was not updated.
  4. clicktrack

    clicktrack New Member

    Joined:
    Mar 16, 2010
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    I did go to member page and it shows license expires on 7/20.

    Alexander, I started a trouble ticket for this to be resolved.
  5. vegascoop

    vegascoop New Member

    Joined:
    May 31, 2005
    Messages:
    14
    I have the exact same issue. Clearly something is messed up with licenses being updated. Mine expires on 7/12.

    (Yes I have opened a trouble ticket, and was told to go to my member page. Yes, I explained that the permanent license is not there.)
  6. parentaloptions

    parentaloptions New Member

    Joined:
    Mar 26, 2010
    Messages:
    1
    Experiencing same issue as clicktrack & vegascoop
  7. amemberglad

    amemberglad New Member

    Joined:
    Mar 27, 2010
    Messages:
    5
    Experiencing same trouble.
  8. raintrader

    raintrader New Member

    Joined:
    Mar 23, 2010
    Messages:
    8
    Same issue here

    amemberCp wants me to log in:

    Your aMember license key will expire within 13 days (22/07/2010). Please login into members area, get your lifetime license (it is FREE) and paste it to "aMember CP -> Setup -> License"​

    But when i logg into the member area there is no place where i could get a new licence.
    Furthermore it seems like ive never done any payment...under payment History.

    What to do in order to get the new Licenece ??
  9. skippybosco

    skippybosco CGI-Central Partner Staff Member

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    2,526
    For those in this thread with expiring licenses, be sure to open a support ticket to address this, do not rely just on your forum post to get this fixed.
  10. magicmez

    magicmez New Member

    Joined:
    Jul 12, 2010
    Messages:
    1
    I'm still awaiting help on this matter as well.

    Left several tickets and email. Please help me acquire a new license.

    noblezada@gmail.com
  11. alexander

    alexander Administrator Staff Member

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    6,279
  12. michaelkrapf

    michaelkrapf New Member

    Joined:
    Mar 18, 2010
    Messages:
    1
    I am having the same problem. The license was there 2 days ago. I need this today. We are making the site live after 6 months of work.
  13. alexander

    alexander Administrator Staff Member

    Joined:
    Jan 8, 2003
    Messages:
    6,279
    Michael,
    I sent reply in helpdesk. You used different email address before,
    so license is in different account.

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