Location Validation Failures

Discussion in 'Troubleshooting' started by ak48avk, May 25, 2015.

  1. ak48avk

    ak48avk Angela Kane

    Joined:
    Aug 9, 2010
    Messages:
    124
    Location Validation has been working fine since the beginning of the year and the new Vat Rules. Maxmind is up to date.

    Upgraded to aMember 4.6.3 a few days ago and I'm wondering if this has caused a few of my customers to have problems with Location. I have now added the option to enable - Self Location Validation - How does that work?

    I'm waiting to see if I get more occurrences of the problem. Is anyone else having a similar issue?

    Thank you.
  2. alexander

    alexander Administrator Staff Member

    Joined:
    Jan 8, 2003
    Messages:
    6,279
    Can you contact us in helpdesk? I will check what could be wrong..
  3. ak48avk

    ak48avk Angela Kane

    Joined:
    Aug 9, 2010
    Messages:
    124
    Thank you Alexander for sorting this out. Brilliant support as usual.

    The EU VAT (New Rules 2015) feature is so welcome for small businesses like mine who trade world wide. The reporting is perfect for my Vat return. This alone makes aMember worth the money!

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