Mandrill and Amember issue

Discussion in 'Troubleshooting' started by suef, May 4, 2015.

  1. suef

    suef aMember Pro Customer

    Joined:
    May 1, 2014
    Messages:
    4
    I had things running fine with Mandrill and had to upgrade my server over the weekend. Now I cannot send any mail and am getting a timed out error message.

    I am assuming that this is an issue server side with ports or security. I upgraded to a VPS server. Tried changing the port to 2525 from 587 and that didn't make any difference.

    Any help would be appreciated.
    thanks
    Sue
    suef, May 4, 2015
    #1
  2. aronprins

    aronprins New Member

    Joined:
    Sep 1, 2014
    Messages:
    12
    Hey @suef ,

    Contact your VPS hosting provider, and as them to enable SMTP on port 2525.
    This fixed my isse ;)

    Let us know.

    Cheers,
    Aron
    aronprins, May 4, 2015
    #2
  3. suef

    suef aMember Pro Customer

    Joined:
    May 1, 2014
    Messages:
    4
    If you mean from within my Amember Admin panel I changed the port to 2525 earlier today and it didn't fix the problem. Hosting provider is stuck too and am now waiting for a reply from support.
    suef, May 4, 2015
    #3

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