Manual payments and recurring billing

Discussion in 'Payments processing' started by columbia, Sep 21, 2011.

  1. columbia

    columbia New Member

    Joined:
    Sep 9, 2010
    Messages:
    4
    I'm trying to confirm what happens when a subscription is added that was placed manually, but the customer has authorized renewals to happen automatically.

    I'm using payflow pro.

    If we put a payment through our virtual terminal and add the subscription into amember as payment system "payflow pro" and add the credit card info to the customer's amember account will amember bill the customer when they are about to expire?

    Our sales team manager is requesting that I write a process for our sales team to follow.

    Thank you,
    Michelle
  2. alexander

    alexander Administrator Staff Member

    Joined:
    Jan 8, 2003
    Messages:
    6,279
    Michelle,
    Yes, user will be rebilled in this situation(of course product that you add manually should have aMember CP -> Manage products -> Edit Product -> recurring -> Yes)

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