Missing A Step In Paypal Purchase - yikes!

Discussion in 'Troubleshooting' started by girlshrink, Jun 12, 2009.

  1. girlshrink

    girlshrink New Member

    Joined:
    May 27, 2009
    Messages:
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    I followed directions for setting up paypal plugin etc. and tested it to see if everything would work, but I am clearly missing a step. I made the purchase fine, but the difficulty came to clicking the back to merchant button. I clicked it and it took me to a mysite.com/amember/member.php page - but it said that I had no active subscriptions.

    Ideally, since I have joined various memberships via amember with other merchants -- I would want paypal to redirect me to a page with details on the membership or to a page with a product download automatically. I thought that was what I was doing when I put the url address in for when I set up my first product.

    I'm sort of confused on how I get people to their membership info or their products. Please help.:confused:
  2. davidm1

    davidm1 aMember User & Partner

    Joined:
    May 16, 2006
    Messages:
    4,437
    Sounds like your IPN isnt set up?
    Anything in the amember error log?

    David
  3. girlshrink

    girlshrink New Member

    Joined:
    May 27, 2009
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    I checked and there was an error. It seems to have been the wrong paypal email. I forgot I changed the primary. I fixed that, but is there a way to test it without me having to purchase? Also, did I have to set up a protected area for the redirect to work? Because I didn't do that yet. I wasn't sure about the directions. I made a php file for my landing page - but not really sure what else to do.
  4. zenpig66

    zenpig66 aMember Pro Customer

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    Jan 1, 2009
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    check out the PayPal sandbox....https://developer.paypal.com/devscr?cmd=_signup-run lets you run a test environment of your PayPal purchases and acts like a regular signup as far as amember is concerned.
  5. davidm1

    davidm1 aMember User & Partner

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    I usually test with a 2nd paypal account and just refund after the order.

    Not sure what you mean? You mean a protected product? No.

    David
  6. girlshrink

    girlshrink New Member

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    May 27, 2009
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    I'll try the second account. The sandbox site was complicated. Also I downloaded your checklist and am wondering if the: create content folders, CHMOD them to 777, Protect folders .htaccess steps are the ones that I am missing. Do they have anything to do with why perhaps my transaction is not fully working?

    I'm going to test again while I wait for your reply.

    Thanks:)
  7. girlshrink

    girlshrink New Member

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    May 27, 2009
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    Okay I tested again and the redirect worked - yahoo! So now I'm stuck on those steps that I mentioned above. I'm not sure about this whole folder thing, how to do it, and what I should be doing. Are there any step by step directions?
  8. eqewebmaster

    eqewebmaster New Member

    Joined:
    Jun 29, 2009
    Messages:
    21
    I was having a similar problem, but I think I found the problem...

    My PayPal merchant settings were set up to put all transactions with Unconfirmed Addresses on manual approval. This was done for my eBay Store. I guess because Credit Cards that PayPal runs aren't full PayPal accounts they don't have PayPal-verified "Confirmed Addresses," and due to my settings they're set on hold until I approve them myself.

    Once I approved the transaction in PayPal, everything worked smoothly. The subscription now shows up in the member page, and all access permissions work.

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