Money Order from members

Discussion in 'Payments processing' started by dsmaks, May 20, 2008.

  1. dsmaks

    dsmaks New Member

    Joined:
    Feb 15, 2008
    Messages:
    45
    If I have a visitor signing up using a money order, I know that this member will not have a recurring membership. The question is if the member sends me a second money order for the second month, I personal have to go into amember and reregister them, and I will send them an email to notify them that they have been reregistered. CORRECT?
  2. skippybosco

    skippybosco CGI-Central Partner Staff Member

    Joined:
    Aug 22, 2006
    Messages:
    2,526
    Depending on how you configure it, maybe.

    If you are just updating the end date for their existing membership, yes you will need to send them an email that they have been extended another month (if that makes sense for your site)

    If you are adding a second product (Month 2 Product or April Product or whatever) you can set that product to have an automail associated with it that will kick off when you click the "completed" box during the manual process of registering the money order payment.
  3. dsmaks

    dsmaks New Member

    Joined:
    Feb 15, 2008
    Messages:
    45
    If I have a visitor signing up using a money order, I know that this member will not have a recurring membership. The question is if the member sends me a second money order for the second month, I personal have to go into amember and reregister them?
  4. skippybosco

    skippybosco CGI-Central Partner Staff Member

    Joined:
    Aug 22, 2006
    Messages:
    2,526
    You do not need to re-register the user, just assign the new payment to their account.

    You can do this in 1 of 2 ways:

    1) updating their exiting product membership by extending the time
    2) adding a new membership

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