Movies Play on Desktop Computer but not on iPhone

Discussion in 'Troubleshooting' started by accularian, Jul 11, 2013.

  1. accularian

    accularian Online Macintosh support — aMember Guru.

    Joined:
    Dec 12, 2006
    Messages:
    41
    Greetings,

    I bumped into this problem today and thought it may be a NewRewrite protection issue. It was not. I am posting this in case someone bumps into the same issue and thinks it might be aMember related.

    Movies were not playing on my iPhone because the iPhone's browser "Safari" was set for private browsing and was not accepting cookies. Here is what I did...

    Click the Home Button on the bottom of the iPhone bezel. Find the Settings icon and click it. Scroll down until you see the Safari Icon and click it. Look for the "Private Browsing" switch and make sure it is off. Click the "Accept Cookies" menu and set it to "Always". Click the Home button on the bezel again and you are done.

    While this is obviously not an aMember issue it may save you a bunch of time to have found this information here as you are trouble shooting things you may think were related to aMember.

    Warm regards,

    [​IMG]

    Dana Haynes
    Accularian Video Training
    6805 W. Commercial Blvd. #174
    Tamarac, Florida 33319
    954-726-9525
    Come learn the secrets of the Macintosh!
    Free video tutorials at http://www.accularian.com
  2. accularian

    accularian Online Macintosh support — aMember Guru.

    Joined:
    Dec 12, 2006
    Messages:
    41
    One additional clarification. When I removed the aMember portion of the .htaccess protection file, the movies ran fine on my iPhone. That's why I initially thought it was an aMember problem. The aMember code to protect our folders requires cookies to be placed on the client system. (Correct Alex? ) If the aMember code can not place the cookie it can not execute. So at first it seemed like the .htaccess code was the problem but it was actually the iPhone's cookies getting "tossed" so to speak.
  3. gswaim

    gswaim CGI-Central Partner

    Joined:
    Jul 2, 2003
    Messages:
    641
    If you have a lot of videos to serve up, you might want to look at the Amazon S3 option. It is fast and affordable (you only pay for actual bandwidth and storage space). At least you wouldn't be dealing with folder permissions on your server and it might work better on IOS devices.

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