My rebilling is not working

Discussion in 'Troubleshooting' started by robmid, Jul 28, 2009.

  1. robmid

    robmid aMember Pro Customer

    Joined:
    Nov 7, 2007
    Messages:
    10
    On 7/23 my rebills stopped posting to aMember.

    The orders are being charged successfully by 1shoppingcart but they do not update on aMember and therefore expire. I need to go and update them manually.

    This is what I see in my logs:

    1shoppingcart ERROR: finish_waiting_payment error: Payment is already completed
    OrderID => 1009317544
    Amount => 29
    Status => payment
    AMemberID => 3238
    NextRebillDate =>
    VerifySign => 13e1111995d28be49e7cfce649671b37

    1shoppingcart DEBUG:
    OrderID => 1009317544
    Amount => 29
    Status => payment
    AMemberID => 3238
    NextRebillDate =>
    VerifySign => 13e1111995d28be49e7cfce649671b37

    Note that no rebill date is showing. There are always two messages per order as shown. All logs are identical to this. They started on 7/23.

    Orders on or before the 22nd show this:

    1shoppingcart DEBUG:
    OrderID => 1009310482
    Amount => 29
    Status => rebill
    AMemberID => 3217
    NextRebillDate => 8/21/2009
    VerifySign => 4350fe96b3e18c1460f7f8e98cbd5c8e

    Any ideas?

    I tested an order and it worked fine. So it's the rebilling that's not working.

    Any ideas what the problem may be and how I can get it working again?

    Thanks, Robert M.

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