New Autoresponder Message Issue v.4

Discussion in 'aMember Pro v.4' started by organizenow, Apr 20, 2012.

  1. organizenow

    organizenow New Member

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    Alex, help! :)

    I have put in a series of autoresponder messages for one of my products to be sent on sequence, but when I manually add someone to that product, the messages are not sending? Any help?

    i.e.: I added myself and I am not getting the message sequence - at this point I should have gotten the message send immediately on signup and the day 1 and 2 messages. I've gotten nothing.

    Laura
  2. alexander

    alexander Administrator Staff Member

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    Do you have external cron job configured and working? Also, have you tested email sending method? Do you receive any other emails from aMember.
  3. organizenow

    organizenow New Member

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    Cron job is there. Not sure if it is working? Any way to manually run the cron job? I have tested email sending. It's fine. I am getting the initial log in info email from the system, and all test emails, just not my autoresponder sequence. Had no problems with this in v.3

    Submitted a ticket.
  4. alex

    alex aMember Pro Customer Staff Member

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  5. organizenow

    organizenow New Member

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  6. alex

    alex aMember Pro Customer Staff Member

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    it must return the blank screen!
  7. organizenow

    organizenow New Member

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    Ok now I have gotten one email (the day 27 one because I had put the start date at apr 1) but still no email for the one that was supposed to be sent immediately on signup. Do I need to change that one to a 1 instead?
  8. alexander

    alexander Administrator Staff Member

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    It will be sent at the time when account is created. Try to create new account and add access to it.
  9. organizenow

    organizenow New Member

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    OK, now that part is working, but I am now getting a bunch of bounce-back emails:
    Domain journeytoasimplelife.com has exceeded the max emails per hour (110/100 (110%)) allowed. Message will be reattempted later

    I spoke with my hosting company, and this is a rule for spam (100 emails/hour), and cannot be changed. Will the 100+ returned emails really be sent later? Is there a way to check whether a specific user has gotten them or not?

    Laura
  10. davidm1

    davidm1 aMember User & Partner

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    Theres a chance the host has deleted the over 100 emails....
    V4 has an email queue setting and theres a 3rd party mail q for 3.x.
    But 100 emails / hour is really stingy- consider changing hosts...

    David

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