New Members are not receiving email with Log in info

Discussion in 'Troubleshooting' started by faleandro, Aug 13, 2010.

  1. faleandro

    faleandro New Member

    Joined:
    Aug 2, 2010
    Messages:
    46
    Hello,

    I am making some tests and when I create a new user using the signup.php page, I go to the Payment, Place the order and on the next page, I have to click on Return to Merchant to Receive the product and I can log in usinf the details.

    BUT

    I am not getting an email with that info. So, if some people Forget to click the button to return to Merchant, They wont have access to the link where the content is.

    what I am doing wrong?

    Thanks.
  2. davidm1

    davidm1 aMember User & Partner

    Joined:
    May 16, 2006
    Messages:
    4,437
    Could the email be getting put into your spam folder?

    David
  3. alexander

    alexander Administrator Staff Member

    Joined:
    Jan 8, 2003
    Messages:
    6,279
    Also check mail settings at aMember CP -> Setup -> Email are you able to receive test email from aMember?

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