new subscribers getting double the subscrition time?

Discussion in 'Troubleshooting' started by drmartinjr3i3, May 8, 2011.

  1. drmartinjr3i3

    drmartinjr3i3 aMember Pro Customer

    Joined:
    Nov 21, 2010
    Messages:
    65
    New order showing renewal is in 60 days when it is in 30
    I have it setup for order to recur in 30 days - in 1shopping cart it shows next charge will be in 30 days but for some reason in amember it is showing the renewal charge to be in 60 days?

    it is doing same on new 365 day renwing subscriptions making them 720 days - again setting sin amember are 365 days and in 1shopping cart are 365 days - 1shopping cart showing it will charge in 365 days but amember is giving new user double the subscription time

    I'm sure their are others - can you please resolve this - .Can you please let me know what is causing this so I can resolve it asap.
  2. drmartinjr3i3

    drmartinjr3i3 aMember Pro Customer

    Joined:
    Nov 21, 2010
    Messages:
    65
    looks liek previously you made a modification to a plugin?

    the issue does not happen on a manual paid subscription
  3. alexander

    alexander Administrator Staff Member

    Joined:
    Jan 8, 2003
    Messages:
    6,279
    This seems to be a bug in 1Sc plugin. Please contact us in helpdesk we will check this.
  4. inspirepro

    inspirepro New Member

    Joined:
    May 13, 2011
    Messages:
    1
    Was this issue ever fixed? We seem to be having the same problem.
  5. alexander

    alexander Administrator Staff Member

    Joined:
    Jan 8, 2003
    Messages:
    6,279
    Yes it was fixed. Contact us in helpdesk, we will send latest 1SC plugin.

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