New Users being set to Pending (URGENT)

Discussion in 'Troubleshooting' started by tellman, Aug 1, 2007.

  1. tellman

    tellman New Member

    Joined:
    Jun 8, 2007
    Messages:
    1
    Hi, major problem here - we have a free membership level in our program, but when members join they are set as Pending by default. At first this wasn't the case - but then we activated the "Email Pending Members" feature (in the Email section of Setup) and now all new members are being set to Pending. :eek:

    I reversed all the settings I changed in the Email section, hoping this would solve the problem, but no luck.

    Two questions:
    1. (most important) How do we make new free members Active by default?

    2. How can we change the existing Pending members to Active (there's over 300 of them, so doing it one at a time would suck.)

    I found a post somewhere talking about changing the status of Pending members in the database itself - but I'm not quite comfortable enough with the PHPMyAdmin to make this happen.

    HELP??:confused:
  2. alexander

    alexander Administrator Staff Member

    Joined:
    Jan 8, 2003
    Messages:
    6,279
    Fixed in helpdesk

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