Newsletter Error/Warning

Discussion in 'Troubleshooting' started by djmweb, Nov 4, 2008.

  1. djmweb

    djmweb New Member

    Joined:
    Jun 14, 2007
    Messages:
    6
    When I try to sign up for a newsletter through amember/newsletter.php I get a Warning on the next page which is listed below. How can I fix this? Thanks.


    WARNING: Cannot find applicable e-mail template for [verify_guest,en,,] in line 238 of file newsletter.php
  2. skippybosco

    skippybosco CGI-Central Partner Staff Member

    Joined:
    Aug 22, 2006
    Messages:
    2,526
    In amember\templates\ you should have a file named email_verify.html.

    You should check that a) it exists b) the permissions are set correctly

    if it does not exist, reupload it from your original amember .zip file.
  3. billrinehart

    billrinehart New Member

    Joined:
    Sep 3, 2006
    Messages:
    10
    email verify template permissions

    what should the permissions of the email verify template be set to?
  4. skippybosco

    skippybosco CGI-Central Partner Staff Member

    Joined:
    Aug 22, 2006
    Messages:
    2,526
    If it is there you should be ok.

    To be honest, sorry, I think I may have led you astray a little. In re-reading your error message, perhaps a better place to check is:

    Admin CP -> SetUp/Configuration -> Email -> Verfiy E-Mail Address On Signup (click "Edit Template"
  5. billrinehart

    billrinehart New Member

    Joined:
    Sep 3, 2006
    Messages:
    10
    but in the cp it says that it needs

    templates/email_verify.txt

    there is a email_verify.html but not .txt. where does that file come from?

    my checkbox is checked in the cp

    thanks for your help
  6. billrinehart

    billrinehart New Member

    Joined:
    Sep 3, 2006
    Messages:
    10
    ok i got it

    go to setup/config>advanced and scroll down tot he bottom of the page and see where it says do not confirm guest subscriptions. click the edit email template make sure to include the {$link} so they have something to click on. i wrote the same thing as on the template to verify subscribers (setup/config>email and look for verify email address on signup. click that link and write the same thing for the guest email.

    ok so now the problem is- how do the guests get the newsletter? will amember send it to them automatically? that has not happened for me yet. it has also signed up my test guest 5 times.
  7. djmweb

    djmweb New Member

    Joined:
    Jun 14, 2007
    Messages:
    6
    I have tried to making both emails the same but I still get the below error. If I choose "not to confirm newsletter subscription" everything works fine when I sign up for a newsletter. But if I choose to "confirm newsletter subscription" it gives me the error.



    WARNING: Cannot find applicable e-mail template for [verify_guest,en,,] in line 238 of file newsletter.php

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