No new leads in amember v4

Discussion in 'aMember Pro v.4' started by message81, Nov 20, 2012.

  1. message81

    message81 New Member

    Joined:
    Mar 16, 2012
    Messages:
    8
    Hi,
    There seems to be an issue with the leads that are being recorded in amember. Since 31st of October no leads are being added. Are you aware of that problem?

    Regards,
    Manuel
  2. alexander

    alexander Administrator Staff Member

    Joined:
    Jan 8, 2003
    Messages:
    6,279
    No, I'm not aware about such issue. To make sure it is working, try to signup as regular user through affiliate link and check will it be updated or not.
  3. message81

    message81 New Member

    Joined:
    Mar 16, 2012
    Messages:
    8
    Hi Alex,

    thanks for your answer.

    I tested the sign-up process again and no leads are saved.
    So I looked back, when this issue began and it was the day we changed our server. But I am 100% sure that I installed all important parts in WHM for amember. All other things work by the way..

    When I insert a test lead manually in the database I see this in the lead overview.

    Perhaps you have an idea what we can do to fix this.

    Regards,
    Manuel
  4. alexander

    alexander Administrator Staff Member

    Joined:
    Jan 8, 2003
    Messages:
    6,279
    Manuel,
    Well this needs more testing, so please contact us in helpdesk and provide access info, we will check what can be wrong.

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