I have a question regarding aMember's nomenclature. What is the difference between "non-completed" subscriptions and "pending"? If I browse for "pending," I'll get certain members' subscriptions, but if I do a CSV export for "non-completed" subscriptions, I'll get other ones. All we're trying to do is find people whose sign-ups have failed, so that they don't completely fall through the cracks.
Hi toadspittle, The difference is subtle: pending = members with only non-completed subscriptions non-completed = subscriptions that members did not make payment for. Cheers, Lee