not buying a subscription

Discussion in 'Installation' started by mrlarter, Mar 9, 2004.

  1. mrlarter

    mrlarter Guest

    I am not getting any error codes but when a user signs up they don't seem to get assigned a product id as they should

    basically it just allows the user access to memebers.phpbut noit the protected areas. it even says "You haven't active subscriptions"

    any idea on how to fix this?
  2. alex

    alex aMember Pro Customer Staff Member

    Joined:
    Jan 24, 2004
    Messages:
    6,021
    Check aMember CP -> Error Log
  3. mrlarter

    mrlarter Guest

    yup nothing there.
  4. mrlarter

    mrlarter Guest

    want to see the install?
  5. alex

    alex aMember Pro Customer Staff Member

    Joined:
    Jan 24, 2004
    Messages:
    6,021
    which payment plugins are you using?
  6. mrlarter

    mrlarter Guest

    hello

    just paypal and free at the moment. free is what I am testing and getting no subscription paid for. the isntall is located at

    http://simplecpanel.com/amember/
  7. alex

    alex aMember Pro Customer Staff Member

    Joined:
    Jan 24, 2004
    Messages:
    6,021
    Most possible during setup you have enabled mode that admin must approve free signups manually. In this case it is supposed to works so - admin must go to payment editing screen and mark it as completed.

    Not very useful in real life... I don't know why you enabled it :)
  8. mrlarter

    mrlarter Guest

    I don't think I enabled it but is there a way I can change in in the config file?
  9. alex

    alex aMember Pro Customer Staff Member

    Joined:
    Jan 24, 2004
    Messages:
    6,021
    1. FTP to your site, and go to aMember/ folder
    2. Download file config_plugins.inc.php
    3. Find line
    $pc['admin_approval'] = 1;
    and replace it to
    $pc['admin_approval'] = 0;
    4. Delete file config_plugins.inc.php on the server
    5. Upload changed file to the server.

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