On a recurring product, can I send a receipt for the first payment only?

Discussion in 'Payments processing' started by msrsek, Sep 20, 2011.

  1. msrsek

    msrsek New Member

    Joined:
    Oct 17, 2008
    Messages:
    16
    Hi everyone

    I am using authorize.net cim, and i have a 12 month recurring product, billed monthly.

    I'd like to send a receipt after the first payment is received (basically when they execute the purchase), but I do not want to send a receipt for any subsequent payments.

    How would I accomplish this?

    Thanks for your help.
  2. davidm1

    davidm1 aMember User & Partner

    Joined:
    May 16, 2006
    Messages:
    4,437
    "Use Customized Signup E-Mail", should only be sent 1x on the 1st time a user signs up and pays.

    David
  3. msrsek

    msrsek New Member

    Joined:
    Oct 17, 2008
    Messages:
    16
    OK - so just to make sure I understand everything correctly:

    - In Setup > Email, under "Messages to customer after payment" I should have nothing checked.

    - ON the product > edit page, under "E-mail Settings", I should check "Use customized Signup Mail", and fill out that template as I want.

    The result of this will be that users who sign up for a product with recurring billing will get a receipt for the very first payment, but no receipts for subsequent payments toward the same product.

    Is that all correct? Thanks so much for your help.
  4. alexander

    alexander Administrator Staff Member

    Joined:
    Jan 8, 2003
    Messages:
    6,279
    Yes correct.

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