Opened ticket 2 days ago and no response

Discussion in 'Troubleshooting' started by starstruck, Mar 17, 2008.

  1. starstruck

    starstruck New Member

    Joined:
    Oct 28, 2007
    Messages:
    7
    Hello all,

    Does anyone know where CGI Central are based and therefore what times they are online? I have an urgent problem and I opened a ticket on Saturday and it still hasn't been looked at. The problem I have is this:

    When people try and login or signup to my site they get this error:

    You don't have permission to access /amember/plugins/protect/new_rewrite/login.php on this server

    I also have a similar site running on the same server and this one is running fine.

    With my limited knowledge I changed the permissions on the folder /new_rewrite to 7777 and the error message changed to:

    Directory "/home/netfooti/public_html/amember/plugins/protect/new_rewrite" is writeable by group

    So I changed the permissions then back to 6666.

    Any help would be appreciated.
    ________
    Honda CBX
  2. focusring

    focusring New Member

    Joined:
    Mar 15, 2008
    Messages:
    9
    I had a problem with login. I am also using mod_rewrite.

    I changed /amember/data/new_rewrite/ to 777 and login works now.

    I made no changes to /amember/plugins/protect/new_rewrite. This directory is 755 on my server.

    In amember control panel, in setup/configuration -> plugins, which Protect Plugins are you using? I am using only new_rewrite and php_include.
  3. starstruck

    starstruck New Member

    Joined:
    Oct 28, 2007
    Messages:
    7
    FIXED!

    Thanks so much for your help. I changed the settings on:

    /amember/plugins/protect/new_rewrite to 755 and its now working.

    I wonder why the permissions changed in the first place? Anyway, thanks again.
    ________
    ultimate fighters

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