Hi, I have a monthly subscription software product that I created a 2 day free trial period for(no CC info collected yet). I want them to be able to order the service before their trial is up, but when they login it doesn't let them -- under the Add/Renew Subscription the product does not show up(same product as they currently have a trial to). Can someone help me out here?
Thanks alex, I got this straightened out, but I encounted a new dilemma. I looked around the forum a bit, but didn't see this discussed anywhere... If a user signs up for free and is still in the trial period, I want to put some copy pushing them to sign up for the paid membership when they login to the members area. What is the easiest/best way to delineate between a member still in the trial period, and a member who is an actively paid member so that I can put a blurb in there for the TRIAL MEMBERS ONLY? TIA, Ryan