Paid And Expired User

Discussion in 'Troubleshooting' started by mothra, Oct 17, 2003.

  1. mothra

    mothra Guest

    1. When we send emails to "Paid" users, "Expired" users
    seem to be getting them as well.

    2. When we send emails to "Expired" users, the users who also have
    current "Paid" status in their records are also getting them.

    So what this means, is that right now, we have to go into EACH member record where this is happening and DELETE the expired subscriptions. But this means we lose any record of past membership history.

    Unfortunately, aMember doesn't seem to differentiate between Paid and Expired users. The reason we need to differentiate is we send email newsletters to our paying members. If their membership expires, we do not want to continue sending free news to them, as that is a benefit of membership.

    I would like to see this differentiation, or separation between paid and not paid members, addressed in future versions.

    Thanks.
  2. alex-adm

    alex-adm Guest

    it shouldn't happen - please contact support@cgi-central.net

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