Passback Parameters not working

Discussion in 'Payments processing' started by songfever, Apr 1, 2004.

  1. songfever

    songfever Guest

    Hello,

    I'm having trouble with the 2checkout_r plugin. It is not marking the subscribers as paid, just leaves them as pending and so they cannot get access to the site.

    I've checked through everything and the only things that are questionable are:

    Do I have to set the overall passback parameters in my 2checkout account to No or Yes? I have the password set up, but the instructions in the plugin setup do not say anything about the yes or no option.

    >>Overall Passback Parameters
    Secret Word: set to any value you like. the same value must be entered
    in aMember 2Checkout plugin settings
    >>

    If the customers payment is marked as possible fraud and needs to go through the investigation process, will aMember mark this as pending or paid?
    If it marks it as pending, when will it change it to paid?

    I've had lots of trouble with the potential fraud issue with 2checkout.com. They have been marking 98% of my payment coming in as possible fraud because of either a phone number being off or someone ordering from work and so the IP address does not match up, etc...

    Please help, I've been having to deal with alot of upset customers, cancelled orders and have been manually processing all orders right now because of this not working.

    Thankyou in advance :)
  2. alex

    alex aMember Pro Customer Staff Member

    Joined:
    Jan 24, 2004
    Messages:
    6,021
    Unfortunately, 2Checkout offers no ways to do it. Their integration interface does not have such abilities.

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