payment plugin error with security upgrade

Discussion in 'Troubleshooting' started by reianet, May 30, 2009.

  1. reianet

    reianet New Member

    Joined:
    May 20, 2009
    Messages:
    2
    Yesterday I did an upgrade from 3.1.7 to 3.1.8 and followed the instructions explicitly. After finishing the upgrade I ran the database update
    http://mysite.com/amember/admin/index.php (of course I substituted my domain name in the "mysite" field,)

    I got the error "Payment plugin error".

    Now I cannot access my admin panel or the entire membership area, and am getting this error.

    I have submitted a ticket on this, but I am EDT USA and it may be Monday my time before I get a response, and I am working on a tight deadline.
    I have thought about reinstalling the entire system over, and have tried overwriting the payment plugin with the back up files, but this has not worked.
    I am using 1shoppingcart as my payment plugin and I noticed that there is an update for this plugin listed in the upgrade files. I am wondering if there is a problem with the upgrade code. I had successfully set up recurring billing and tested it before this upgrade. I am on a tight deadline and need a solution asap, or I will have to revert back to my original 3.1.7 install until a solution is forthcoming.
    Any ideas? I can't believe I am the only one getting this error, but I guess it is possible that I made a mistake somewhere. Should I just start over? or does someone think that this error is in the upgrade code?
  2. alex

    alex aMember Pro Customer Staff Member

    Joined:
    Jan 24, 2004
    Messages:
    6,021
    I am afraid you've download and installed trial version instead of paid version of aMember.
    http://www.amember.com/amember/member.php
    Please upload it again.

    Or, possible you had trial version installed, but it is less probable.
  3. copyprotege

    copyprotege New Member

    Joined:
    May 14, 2009
    Messages:
    6
    Also using the 1Shoppingcart plugin. (only other is Wordpress protect)

    Same issue. I have replaced using full 3.1.8 PRO three times

    Error persists.
  4. alexander

    alexander Administrator Staff Member

    Joined:
    Jan 8, 2003
    Messages:
    6,279
    Did you replace wordpress plugin as well ? Please contact support and provide ftp info or submit installation request from your member's area.
  5. ameipress

    ameipress New Member

    Joined:
    Jun 11, 2009
    Messages:
    2
    Anybody get this fixed? I had a trial and followed the instructions to upgrading to a full version. Ran the license key update and now payment plugin error. My site has been down for 24 hours now and no word from support except for a brief reply. If someone has an idea how to fix this. I'd appreciate some help.
  6. alexander

    alexander Administrator Staff Member

    Joined:
    Jan 8, 2003
    Messages:
    6,279
    As far as I can see from ticket it has been fixed already. Let me know if not.

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