Payment Problem - urgent!

Discussion in 'Payments processing' started by nigp, Mar 15, 2011.

  1. nigp

    nigp aMember Pro Customer

    Joined:
    Oct 12, 2010
    Messages:
    32
    Hi,

    I have a membership set at $19.95 for the first month then $34.95 after that. This works fine.

    However, I also have a special discount set up for $9.95 first month. Just advertised this and found that, although the link goes to the right page showing the correct info, they are still being charged $19.95!!

    I've checked the product and the details are correct, it's simply not reading the correct price.

    Does anyone have any ideas for this or should I just go for a support ticket??
    Thanks
  2. alexander

    alexander Administrator Staff Member

    Joined:
    Jan 8, 2003
    Messages:
    6,279
    What payment system you use?
  3. nigp

    nigp aMember Pro Customer

    Joined:
    Oct 12, 2010
    Messages:
    32
    Authorize.net via 1Shopping Cart
  4. alexander

    alexander Administrator Staff Member

    Joined:
    Jan 8, 2003
    Messages:
    6,279
    With 1SC, product price is hardcoded in 1Sc side. So amember coupons will not work.
    You should create separate product for $9.95 first month in amember and 1SC.

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