Payments Failed?

Discussion in 'Payments processing' started by aelias, Sep 16, 2008.

  1. aelias

    aelias New Member

    Joined:
    Feb 11, 2008
    Messages:
    27
    I'm trying to figure out what is going on with my payments, can anybody shed any light on this. I have already sent a support request just waiting for the quick and awesome reply I always get from Alex and his team.
    These are the logs..where it says hidden is the areas I had to block.

    paypal_r DEBUG:
    txn_type => subscr_failed
    subscr_id => hidden
    last_name => hidden
    residence_country => GB
    item_name => hidden
    payment_gross => hidden
    mc_currency => USD
    business =>hidden
    verify_sign => ALo1FH6EFofrFi0UNsErTrhvN6B7Aqq9d4niC4g3VCXveDZxSIANfC
    payer_status => verified
    payer_email =>hidden
    first_name => hidden
    receiver_email => hidden
    payer_id => hidden
    invoice => 33-QQQ
    retry_at => 06:04:40 Sep 19, 2008 PDT
    mc_gross => hidden
    charset => windows-1252
    notify_version => 2.5
  2. davidm1

    davidm1 aMember User & Partner

    Joined:
    May 16, 2006
    Messages:
    4,437
    Looks like a failed subscription payment.

    David
  3. aelias

    aelias New Member

    Joined:
    Feb 11, 2008
    Messages:
    27
    Yes, but why?
  4. davidm1

    davidm1 aMember User & Partner

    Joined:
    May 16, 2006
    Messages:
    4,437
    Is this a recurring payment?
    Did you get a notification from paypal?

    David
  5. aelias

    aelias New Member

    Joined:
    Feb 11, 2008
    Messages:
    27
    txn_type => subscr_failed

    Yes, it's a recurring subscription. Got and email from Paypal that it failed, and that they would try again on the 19th.
  6. davidm1

    davidm1 aMember User & Partner

    Joined:
    May 16, 2006
    Messages:
    4,437
    Could be for a number of reasons- expiration date, change of payment method.

    David
  7. aelias

    aelias New Member

    Joined:
    Feb 11, 2008
    Messages:
    27
    I spent a few hours at the paypal developers site, and from what I can can gather it really has nothing to do with Amember. Amember did it's job, the member has either no funds, and there is not a back up payment method. In which case I Will wait until after the 19th to manual remove this member.

    Thanks for your hep David.

Share This Page