Payments going through...users marked as pending

Discussion in 'Payments processing' started by asnio, Dec 30, 2010.

  1. asnio

    asnio New Member

    Joined:
    Jul 1, 2010
    Messages:
    7
    Whenever I send a test payment through, the transaction gets completed and aMember registers the user...everything works except that whatever was purchased is not automatically subscribed to. I return from the Paypal site back to my Members area to see that I am not subscribed to what I just bought.

    I've searched the forum, and cannot find any solid answers...and I checked all of my settings dozens of times. I don't understand why this isn't working.

    Please, any help is greatly appreciated as I am setting to launch my site January 1st.
    Thanks!
  2. alex

    alex aMember Pro Customer Staff Member

    Joined:
    Jan 24, 2004
    Messages:
    6,021
    Please have a look to aMember Cp -> Error Log.
    what do you see?

    If you submit full information to helpdesk, support specialists will be happy to help you once they back from holidays.
  3. asnio

    asnio New Member

    Joined:
    Jul 1, 2010
    Messages:
    7
    Thanks for the reply! I did send in a request, when do they get back?
    This is one of the many attempts I made...

    Code:
    paypal_r ERROR: Paypal payment status is [Pending], IPN message will be ignored
    It is not an error or a problem, just a status message for your information
    transaction_subject => Developers License
    txn_type => web_accept
    payment_date => 15:05:51 Dec 30, 2010 PST
    last_name => User
    residence_country => US
    pending_reason => unilateral
    item_name => Developers License
    payment_gross => 87.00
    mc_currency => USD
    payment_type => instant
    protection_eligibility => Ineligible
    verify_sign => AnPnvxEVsPlsasEu.KQ.GSjPU1SWASCthi44TsEnPBMPyV2PvG9U4ofb
    payer_status => verified
    test_ipn => 1
    tax => 0.00
    payer_email => alex_1293675331_per@kolakube.com
    txn_id => 6FN72634NW356760X
    quantity => 1
    receiver_email => alex@kolakube.com
    first_name => Test
    invoice => 62-RWT
    payer_id => EB4PMD4TY74U2
    item_number =>
    handling_amount => 0.00
    payment_status => Pending
    shipping => 0.00
    mc_gross => 87.00
    custom =>
    charset => windows-1252
    notify_version => 3.0
    
  4. asnio

    asnio New Member

    Joined:
    Jul 1, 2010
    Messages:
    7
    Nobody? Please I need help...
  5. alex

    alex aMember Pro Customer Staff Member

    Joined:
    Jan 24, 2004
    Messages:
    6,021
    You may try to ask PayPal support why your payments (provide transaction#) are marked as "pending" and "unilateral". aMember handles everything correctly in this case, and once problem is resolved on paypal side it will start to work immediately.

Share This Page