Paypal Affiliate Commission Payment

Discussion in 'Payments processing' started by texaserin, Oct 8, 2009.

  1. texaserin

    texaserin New Member

    Joined:
    Sep 7, 2009
    Messages:
    2
    Hello,

    I set up several test member accounts with automatic enrollment in the affiliate program. The payments from the members to my paypal account for the membership subscriptions worked perfectly.

    However, when I tried to pay the affiliates commissions on (test) sales that they earned, nothing showed up in paypal, either as a payment from my account or as a payment received in their account.

    If I go to Utilities/Logs, there in a notice that the commission was paid. Everything also looks to have calculated correctly in the members affiliate stats page.

    When I go to Utilities/Affiliates Program/Review Pay Commissions, no commissions are able to be paid since Amember thinks I have paid them already.

    Could this have to do with the fact that I am paying affiliate commissions that were earned today? Or that for testing purposes I'm using mine and my husband's paypal accounts that have lots of transactions going back and forth between them?

    Thank you!
    Erin
  2. alexander

    alexander Administrator Staff Member

    Joined:
    Jan 8, 2003
    Messages:
    6,279
    Erin,
    aMember does not pay commissions automatically.
    When you do payout amember generate paypal "mass payment" file that can be used in your paypal account to pay all commissions at once, but aMember does not actually pay these commissions itself.
  3. texaserin

    texaserin New Member

    Joined:
    Sep 7, 2009
    Messages:
    2
    Aha! That explains a lot! Thank you.
  4. kengary

    kengary aMember Pro Customer

    Joined:
    Nov 13, 2008
    Messages:
    231

Share This Page