paypal failures

Discussion in 'Payments processing' started by arthy, Nov 14, 2010.

  1. arthy

    arthy aMember Pro Customer

    Joined:
    Aug 22, 2006
    Messages:
    87
    paypal suspend my user subscriptions after 1 failure attempt to collect money from customer.

    usually they try few times before they cancel their subscription. this is not the case now.

    when digging bit further i found out :

    sra (Optional) = Reattempt on failure. If a recurring payment fails, PayPal attempts to collect the payment two more times before canceling the subscription.
    Allowable values:
    0 - do not reattempt failed recurring payments
    1 - reattempt failed recurring payments before canceling
    The default is 0.


    How do i change the SRA to 1 ?

    do amember have anything to do with this ?

    paypal isnt too great when trying to take payment first time, usually only 2nd time its successfull. soo many users gets cancelled due to this.

    all i have done is submit my paypal mail in amember and copied the ipn url to paypal.
  2. alexander

    alexander Administrator Staff Member

    Joined:
    Jan 8, 2003
    Messages:
    6,279
    Paypal plugin in ammeber already set that setting to 1 when redirect user to paypal.
  3. arthy

    arthy aMember Pro Customer

    Joined:
    Aug 22, 2006
    Messages:
    87
    Please ignorer this post, am just being stupid.

    U were right, it worked fine.

    thanks for the instant response.

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