I have a subscriber who pays through Paypal every month, and for some reason her last payment did not register in amember. I checked in Paypal and it's there. I contacted Paypal and they advised that the payment on the 19th was the normal subscription payment and the corresponding payment notification (IPN) was sent to my server stating a successful payment. So amember has not registered the payment and so her access has been cut off. I've reinstated her manually for a month, but I don't want to do this every month. What causes this and how to fix it? Thanks Annette
Anything in your error log for the day? Server may have been down? did you check the IPN log in paypal? David
Paypal IPN - Debug/Error log Hi, this is message in the debug/error log. I'm not really sure how to interpret this, but I can see it does say payment completed. (I've removed customer email below). Then it doesn't let her sign in. Plus this payment doesn't show up in her transactions list in amember. 19/08/2009 07:59:43 paypal_r DEBUG: transaction_subject => payment_date => 05:59:42 Aug 19, 2009 PDT txn_type => subscr_payment subscr_id => S-070548701E311604J last_name => McGlashan residence_country => AU item_name => Become Stylish Membership AUD Paypal payment_gross => mc_currency => AUD business => info@become-stylish.com payment_type => instant protection_eligibility => Ineligible verify_sign => AFcWxV21C7fd0v3bYYYRCpSSRl31Apwjz2o9TzJrnvVTGiTlu598AdH5 payer_status => unverified payer_email => txn_id => 52094425ML571432F receiver_email => info@become-stylish.com first_name => Pamela invoice => 285-XIQ payer_id => 34UTK88H8TMX2 receiver_id => JYFAT9ER8KWSJ payment_status => Completed payment_fee => mc_fee => 1.48 mc_gross => 49.00 charset => windows-1252 notify_version => 2.8 19/08/2009 07:59:49 /amember/plugins/payment/paypal_r/ipn.php Cannot write to /home/stylish/public_html/amember/data/.htpasswd Can you advise? Thanks Annette Also had another one 2 days later. 21/08/2009 06:38:38 /amember/plugins/payment/paypal_r/ipn.php 66.211.170.66 Cannot write to /home/stylish/public_html/amember/data/.htpasswd 21/08/2009 06:38:36 /amember/plugins/payment/paypal_r/ipn.php 66.211.170.66 paypal_r DEBUG: transaction_subject => payment_date => 04:38:34 Aug 21, 2009 PDT txn_type => subscr_payment subscr_id => S-5AJ5158590129903V last_name => Allvar residence_country => AU item_name => Become Stylish Membership AUD Paypal payment_gross => mc_currency => AUD business => info@become-stylish.com payment_type => instant protection_eligibility => Ineligible verify_sign => An5ns1Kso7MWUdW4ErQKJJJ4qi4-AkNDJJbLhURYc0SHUuGwu0UfN2-C payer_status => verified payer_email => txn_id => 0ER32813TV403411A receiver_email => info@become-stylish.com first_name => Liz invoice => 308-BQT payer_id => 79QGEC2MTQTHG receiver_id => JYFAT9ER8KWSJ payment_status => Completed payment_fee => mc_fee => 1.48 mc_gross => 49.00 charset => windows-1252 notify_version => 2.8
I'm still having problems with this issue and have had no response. Another member's payment went through in Paypal but did not get into amember.. Here's the message product_id 0=>15 coupon action renew paysys_id paypal_r BASKET_PRODUCTS 0=>15 BASKET_PRICES 15=>49 Can you please advise why some IPNs do not register in amember?