Paypal Pro only from USD and U.S. accounts

Discussion in 'Payments processing' started by daviding, Apr 15, 2006.

  1. daviding

    daviding New Member

    Joined:
    Apr 2, 2006
    Messages:
    4
    I've been having problems with a message when trying to use Direct Payment with Paypal Pro, getting the following ugly message:

    Payment failed: Your account is ineligible to use Direct Payment. Please contact customer service.​

    After a lot of hunting around, I discovered a forum discussion where I learned:

    Posted: 29 Jun 2005

    Direct Payment only supports USD at this time. You must also be a US Business account and have complete the application for Website Payments Pro and agreed to the Pro User Agreement. I have included a link below to the Website Payment Pro Integration Guide which explains the signup process.

    Eric L.
    PayPal Developer Technical Support​

    We've actually got a UK Paypal account, and this would explain the problem. We've enabled Worldpay, which I understand is a lot more expensive, but it seemed to be a relatively straightforward configuration.

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