Paypal problems

Discussion in 'Payments processing' started by DG7, Apr 18, 2005.

  1. DG7

    DG7 Guest

    Hi,

    I recently starting using amember on my site with the Paypal system.

    I have one product which is a years membership to a video section.


    However a lot of users are having problems paying. I have more failed signups than successful.

    we set a machine up to test it with cookies enabled and got the following error message:





    We are sorry this page cannot be displayed. To access it, please complete the following steps :

    If this message appeared after you clicked on a link in an email, please copy and paste the desired URL into a new browser window.
    If this fails and you are using Internet Explorer Version 6, follow the steps below to change your browser's cookie setting:
    In Internet Explorer, click on the Tools menu and then Internet Options.
    Click Privacy and then click Advanced.
    Click Override default settings, and then specify how you want Internet Explorer to handle cookies from first-party websites.
    If you are using a browser that is not Internet Explorer Version 6, please refer to the 'Help' section and follow the instructions to enable cookies.
    If you have attempted all of the above and are still experiencing problems, you may contact PayPal Customer Service at the following page:

    https://www.paypal.com/uk/contactus.

    Message 3014



    https://www.paypal.com/uk/cgi-bin/webscr?cmd=" \l " https://www.paypal.com/uk/cgi-bin/webscr?cmd=" \l "

    Return to the homepage






    Anyone got any ideas?


    Thanks in advance. :confused:
  2. alex

    alex aMember Pro Customer Staff Member

    Joined:
    Jan 24, 2004
    Messages:
    6,021
    Does it happen for all users?
    Can you provide aMember CP login info and your site URL to support helpdesk: https://www.cgi-central.net/support/

    Is not your signup page inside frame?

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