PayPal recurring must be 1-90 days? (instead of 1-year)

Discussion in 'Payments processing' started by rickbraddyllc, Mar 1, 2010.

  1. rickbraddyllc

    rickbraddyllc New Member

    Joined:
    Jan 27, 2009
    Messages:
    20
    Our first customer order on a new product just got rejected by PayPal with the message:

    Interval must be 1-90 Days

    In AMember Pro, we're using the Standard PayPal plug-in and have this product set to a 1 Year "Duration" with "Recurring Billing" checked on (no trial period).

    Called PayPal and they confirmed that a 1-year recurring subscription is valid with our Business account.

    Any suggestions?

    Thanks
    Rick
  2. davidm1

    davidm1 aMember User & Partner

    Joined:
    May 16, 2006
    Messages:
    4,437
    Attach a screenshot of your product settings.

    David
  3. rickbraddyllc

    rickbraddyllc New Member

    Joined:
    Jan 27, 2009
    Messages:
    20
    The problem turned out to be I accidentally had a value of "0" for the free trial duration instead of blank.

    Thanks for the response.
    Rick

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