Paypal transactions missing

Discussion in 'aMember Pro v.4' started by rdorfman, Mar 28, 2012.

  1. rdorfman

    rdorfman New Member

    Joined:
    Feb 25, 2008
    Messages:
    12
    Somehow the email in the Paypal plugin settings was erased on my site yesterday and all the transactions that renewed in Paypal yesterday are not in amember. I have since re-entered in the correct email.

    Is there any way to pull in these transactions from paypal or do I need to manually add access to these subscribers who renewed in this period?
  2. alexander

    alexander Administrator Staff Member

    Joined:
    Jan 8, 2003
    Messages:
    6,279
    Try amember CP -> Logs -> Invoice-> Repeat action handling for transactions that were failed.
  3. rdorfman

    rdorfman New Member

    Joined:
    Feb 25, 2008
    Messages:
    12
    Repeat action handling does not show up for these transactions because the business email was missing. It shows an error:
    I've manually added access for the members who were affected by this, but I'd like to assign a paypal transaction to them still if possible
  4. rdorfman

    rdorfman New Member

    Joined:
    Feb 25, 2008
    Messages:
    12
    I've tried resending the IPN from Paypal's IPN history. Didn't even know this existed until today. find it under Profile -> selling tools -> IPN -> IPN history

    I will keep you updated with the results. I have given manual access for all members affected, so I hope this does not interfere somehow

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