PHP BB expired users not moving default group

Discussion in 'Integration' started by tonalgurus, Mar 14, 2013.

  1. tonalgurus

    tonalgurus New Member

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    Jan 5, 2013
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    When a user expires for me they are removed from all groups and put as a guest. This is a problem for me, I can't get it to work? I do have a free amember membership that has the forum access i want to grant expired accounts. Is there a way to step the user down to that subscription?
  2. alexander

    alexander Administrator Staff Member

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    Jan 8, 2003
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    6,279
    You should set aMember CP -> Setup -> phpBB -> Default group setting. User will be added to that group in phpBb after expiration.
  3. tonalgurus

    tonalgurus New Member

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    Jan 5, 2013
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    Thats my problem, it's not doing that. I have them set to a particular group but they are not defaulting to that upon expiration
  4. tonalgurus

    tonalgurus New Member

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    Also if I make the change in amember as you had described, will it take effect right away or do i need to rebuild db? I have done a rebuild on all my databases, but no luck. Idealy I would like to kick the user down to the free subscription in amember. is there a function for that?
  5. alexander

    alexander Administrator Staff Member

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    Changes will be applied after rebuild DB. If that doesn't happen feel free to submit ticket to helpdesk.
  6. tonalgurus

    tonalgurus New Member

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    Jan 5, 2013
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    sounds good, I have set up a test that will expire tonight. I will check it out in the morning.

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