phpbb group priority not working for us

Hello all

I've already posted this in a ticket, but am hoping maybe one of the other amember user can help me understand what's going on in the meantime.

I have two groups in phpbb: "Registered" and "level 1 users"

I have set up integration so anybody signing up for a free subscription gets assigned to the "registered" group and anybody who buys one of our paid subscriptions gets assigned to "level 1 users".

Now, some users have signed up for a free subscription and then later on have bought a paid subscription. In the case of these guys, their group in phpbb is always "registered" which is not what we want. We need them to be "level 1 users".

In the phpbb configuration in amember dashboard ive moved "level 1 users" to the top of the groups priority list, so in theory any paid uses should be put in the "level 1 users" group, but its not working. If they have a free subscription they get assigned as "registered" in phpbb no matter what I do.

Access to a private forum in phpbb is one of the perks we offer for buying a subscription with us. The forum is only available to level 1 users. As it is, people are paying and not getting access. This is a BIG problem for us.

Does anybody have any light to shed on this?

From the main page of aMember what do you have in "Protect Content"->Integrations ? This is where you'd assign the lvl1 users group to a specific paid subscription.

Yes. All the integrations are set correct. All paid membership types are assigned to lvl1. The free membership is assigned to "registered".

Thanks for fixing this Alex.

Can I assume my local version of the plugin has been fixed? As in, I dont need to wait for the update, right?

Is there a way to choose the group assigned by product signed up for?

I knew where this was in V3 but can not seem to find it in v4.

OK, looks like this is in the phpbb plugin setup.

In this case I had to add it manually.

How do I get it connected with the purchased product so that this is automatic?

I did that AFTERWARD but the permissions are being ignored.

Any ideas?

Will give that a go.

Thanks.