Hi, Im trying to help out an amember user with a phpbb issue. A few months ago we upgraded their forums to phpbb3. It is working fine for current members, but for any new users in amember is not creating the new phpbb user account. This person has several of these setups and some are working and some are not. The ones that are not working were the upgraded forums. Any ideas on how to fix this? Thanks
Double check if the phpBB plugin exists in aMember, is turned on and is configured properly, first and foremost.
Hi, The phpbb module is installed. Single log in is working for old member, so I would assume that means it connecting to amember correctly. under aMember CP -> manage products -> Edit Product -> I see phpbb3 access and phpbb3 additional access. Both are set to registered users. Is that correct for a "standard" user?
Yes correct. Please contact us in helpdesk and provide aMember CP login info and example of user who was not created in phpBB.