phpbb not adding user

Discussion in 'Integration' started by charles123, Oct 20, 2010.

  1. charles123

    charles123 New Member

    Joined:
    Oct 20, 2010
    Messages:
    2
    Hi,

    Im trying to help out an amember user with a phpbb issue.

    A few months ago we upgraded their forums to phpbb3.
    It is working fine for current members, but for any new users in amember is not creating the new phpbb user account.

    This person has several of these setups and some are working and some are not. The ones that are not working were the upgraded forums.

    Any ideas on how to fix this?


    Thanks
  2. miso

    miso aMember Pro Customer

    Joined:
    Aug 22, 2006
    Messages:
    543
    Double check if the phpBB plugin exists in aMember, is turned on and is configured properly, first and foremost.
  3. alexander

    alexander Administrator Staff Member

    Joined:
    Jan 8, 2003
    Messages:
    6,279
    Especially check aMember CP -> manage products -> Edit Product -> phpBB access for all products
  4. charles123

    charles123 New Member

    Joined:
    Oct 20, 2010
    Messages:
    2
    Hi,

    The phpbb module is installed. Single log in is working for old member, so I would assume that means it connecting to amember correctly.

    under aMember CP -> manage products -> Edit Product ->
    I see phpbb3 access and phpbb3 additional access. Both are set to registered users.
    Is that correct for a "standard" user?
  5. alexander

    alexander Administrator Staff Member

    Joined:
    Jan 8, 2003
    Messages:
    6,279
    Yes correct. Please contact us in helpdesk and provide aMember CP login info and example of user who was not created in phpBB.

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