Plain Text Emails Also Sending HTML Code

Discussion in 'Troubleshooting' started by jschemmel, Mar 10, 2007.

  1. jschemmel

    jschemmel New Member

    Joined:
    Sep 16, 2006
    Messages:
    15
    I have sent a couple emails to the members of my site. On the "Email to Users: Type" page in the Admin CP, I have chosen Plain Text for the email format. When I preview and send the email, the HTML code for the message is appended to the end of my Plain Text message. Thus, my members see the message but also lines of code.

    Here is an example of the last line of a Plain Text message and first few lines of code. The code only appears when I preview the message and then send the message to my members.

    *****************
    We recommend that you obtain a copy of the latest version and review it carefully.

    <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN"
    "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
    <html xmlns="http://www.w3.org/1999/xhtml">
    <head>

    *****************

    Any suggestions for why the HTML code is being appended to a Plain Text email and how I can remove it before sending the email?

    Thanks for the help.

    John
  2. alex

    alex aMember Pro Customer Staff Member

    Joined:
    Jan 24, 2004
    Messages:
    6,021
    John, please contact us via helpdesk.

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