Please Help! View Profile Fields Blank.

Discussion in 'Troubleshooting' started by tarynike, Jul 10, 2013.

  1. tarynike

    tarynike Member

    Joined:
    May 1, 2013
    Messages:
    40
    Hi,
    When logged in as Admin, I can see that the fields for all the members are filled in. However, when a member is logged in and they go to View or Edit Profile, all the available fields show as blank. This is very troubling, as they are assuming their profiles have been wiped out and are sending me all kinds of nasty emails wondering where they're data went. What's happening - whey don't they see the fields as populated when they view their profiles?

    We are using version 4.2.17 right now.

    Thanks!
  2. tarynike

    tarynike Member

    Joined:
    May 1, 2013
    Messages:
    40
    I'm sorry - I need to update this. The fields are not blank, but can't be seen because I'm using my theme, which has a white background. Since the text is also white, you can't see it. Can someone please point me in the direction of the css file that contains the code I need to change to fix the text color for the member profile pages? Thanks!
  3. gswaim

    gswaim CGI-Central Partner

    Joined:
    Jul 2, 2003
    Messages:
    641
    You can use the FireBug extension to identify the location of the CSS file and the name of the element to change. This extension is available for most browsers.
  4. tarynike

    tarynike Member

    Joined:
    May 1, 2013
    Messages:
    40
    Wee hah! I've never used FireBug before - big help. :)

    Thanks!
  5. gswaim

    gswaim CGI-Central Partner

    Joined:
    Jul 2, 2003
    Messages:
    641
    Sure. Glad it helped.

Share This Page