Plugin :: Trellis Desk (Help Desk)

Discussion in 'Integration' started by jenolan, Mar 10, 2007.

  1. jenolan

    jenolan aMember Coder

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    Trellis Desk from IFTomatoes is an excellent free Help Desk that has most of the features you would ever want. I am currently developing an aMember plugin it is currently at the point where the syncronisation is being done only the auto-login/out left to complete.

    This will be our second integration plugin (we did the Invision 2.2.x one) I have yet to yak to Alex and decide whether it will be released by CGI or on our site.

    If you are interested in a great Help Desk have a look at Trellis Desk, plugin will be available real soon now yah hear ;)


    Larry
  2. jenolan

    jenolan aMember Coder

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    Finished and tested, due to a problem with cookie handling this plugin will require a patch to Trellis(Beta 5) the author has the problem in his BTS and will adress the issue (which will mean a small change in the plugin when released).

    I am still talking to Alex about whether this will be an official plugin or on my site.

    Larry
  3. jenolan

    jenolan aMember Coder

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    I have released the plugin for Trellis Desk Beta 6.

    It will create accounts within the HD for users in your aMember system, currently auto-login doesn't happen when the RC version of TD is issued I will fix that, don't be put off by its beta status TD is a solid system.

    Pending the full release version my integration plugin is only US$7.95 when TD final is done the price will be closer to a normal plugin costwise but anyone who buys now has access to the release version.

    Visit JLogica to grab the plugin the help desk is at IFTomatoes

    Thanks .. Larry
  4. yyshin

    yyshin New Member

    Joined:
    Mar 11, 2008
    Messages:
    5
    Hi Larry,

    I try to register at JLogica these 2 days to get access to trellis desk plugin but the registration can't go thru.

    It simply does not allow me to submit the registration form even if i have fill in all the fields.

    Any other way for me to get access to the plugin ?
  5. jenolan

    jenolan aMember Coder

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    Nov 3, 2006
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    Could you tell me what the system is doing please? Try now I disabled a plugin I was tinkering with for a while.

    For those interested TD RC2 is out and auto-login now works as the bug in TD is fixed.
  6. yyshin

    yyshin New Member

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    Mar 11, 2008
    Messages:
    5
    Hi Larry,

    it works now :)

    i am able to register
  7. yyshin

    yyshin New Member

    Joined:
    Mar 11, 2008
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    5
    Hi,

    I have purchased the Trellis plugin and installed in on my amember system.

    After configure Trellis plugin and protected Trellis Folder, I try to login using existing users into the Trellis, after login via amember login page and redirected to Trellis folder, I still need to login to my Trellis account, the single sign on is not working ?
  8. jenolan

    jenolan aMember Coder

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    Nov 3, 2006
    Messages:
    510
    Have you set the cookie domain infromation in TD .. you would be better off over at JLogica so I can get you to send me more info.

    Larry
  9. biznetpro

    biznetpro New Member

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    Oct 10, 2009
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    21
    All solved now, thanks everybody!
  10. beejeebers

    beejeebers Member

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    Sep 14, 2007
    Messages:
    68
    Hey I need to buy this but your site is down.

    Help?
  11. CrackBaby

    CrackBaby Member

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    Aug 22, 2006
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    I have been waiting for the website to come back up as well.
  12. jenolan

    jenolan aMember Coder

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    Anyone needing stuff just email me at larry at jlogica dot com

    I am having an issue with the latest software and am waiting for an answer from the author (Not CGI).

    Larry
  13. CrackBaby

    CrackBaby Member

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    why not set it up with amember for now?
  14. jenolan

    jenolan aMember Coder

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    Nov 3, 2006
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    The license system is up and running.

    I went away from using aMember because I wanted proper software distribution not membership processing.

    Larry

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