I bought aMember Pro and have had to wait several days for any type of response. As of today I have yet to get a response to a question I posted several days ago. CGI Central either does not have the capability to handle their ticketing system or they simply do not care about customer support. Emailing support@cgi-central.net doesn't generate any type of response either. Their guaranteed 24 hour response is simply untrue: http://www.amember.com/forum/showthread.php?t=2166