Actually it should work if just will copy this symbol from any unicode editor. It should be saved. Please contact us in helpdesk we will check what can be wrong.
Hi Rod/Alex, The issue occurs because the validation of settings fields scrubs multibyte characters, meaning you have to add £ (or the 163 hash character), which then shows up in emails as is. The solution is to edit common.inc.php and edit the mail_customer function (around line 1249) after: PHP: global $config, $db; add: PHP: $text = str_replace ("£", chr(163), $text); (assumes you are using £ in the settings of course) Cheers Rob Ps - Alex, I raised this in ticket YWU-13599-137