problem importing

Discussion in 'Installation' started by klep, Feb 5, 2007.

  1. klep

    klep New Member

    Joined:
    Jan 20, 2007
    Messages:
    2
    Hello,

    I'm using the demo version of aMember to see if we wish to purchase it but i'm running in to problems. I have a file full of user data from another account script which im trying to import to amember.

    When i try to upload the file I get this:

    WARNING: fopen(): open_basedir restriction in effect. File(/tmp/phpIg9aLW) is not within the allowed path(s): (/home/xxxxxx/public_html) in line 259 of file import.php
    WARNING: fopen(/tmp/phpIg9aLW): failed to open stream: Operation not permitted in line 259 of file import.php


    Because of all the encoding on the files I cant look at import or config to see if I can alter anything to make it work.

    I'm really keen to get this up and running to see if we can use it or not.


    Cheers,
  2. draj

    draj New Member

    Joined:
    Dec 29, 2006
    Messages:
    252
    Hi!

    The error you describe of fopen(): simply means that the directories are not correctly configured, i suppose and cannot "most likely" have anything to do with encryption of scripts.

    And the problem of the path is not outside configuration.

    Hence it follows:

    Either the path is wrong somewhere in the configuation file

    Or it cannot find a file within the correctly configured installation.

    Hence it says that it cannot open the file you are trying to import, i.e. the location/path of the import file!
  3. alex

    alex aMember Pro Customer Staff Member

    Joined:
    Jan 24, 2004
    Messages:
    6,021
    It says here that your hosting has wrong PHP default configuration. Default "upload_dir" is not included into "allowed path(s)"
    If you contact us via helpdesk, we will be happy to help.
  4. draj

    draj New Member

    Joined:
    Dec 29, 2006
    Messages:
    252
    Hallo!

    Alex may be right!

    However, i have seen this error very many times in circumstances where the scripts like cerberus or other such ones _DID_NOT_ find the files.

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