Problem With Dupes - Can You Help Me?

Discussion in 'Customization & add-ons' started by 123Marketing, Jun 16, 2007.

  1. 123Marketing

    123Marketing Member

    Joined:
    Jun 4, 2005
    Messages:
    138
    Instead of using aMember's signup form, I asked Alex to help me install these forms directly on my website...

    ... The problem is when a existing member orders another product (but uses the same email address), aMember creates another account.

    Yes, I know about setting the "unique email required" setting, but when I do, aMember throws up a "same email exists" message -- which is very confusing.

    Here's a sample webpage:
    http://www.marketing-ideas.org/Adwords-Boosting-Service.php

    Any ideas to allow the same member to order multiple products using the same email address?
  2. alexander

    alexander Administrator Staff Member

    Joined:
    Jan 8, 2003
    Messages:
    6,279
    Markus,
    If this is not fixed yet, please contact support. We will check what can be wrong.

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